Privacy Policy — tk7779

1 Data We Collect

tk7779 collects personal data from players in two primary ways: information you provide directly when registering and using the Platform, and information that is collected automatically through your interaction with our systems and technology infrastructure.

Information you provide directly:

• Identity data: Full legal name, date of birth, nationality, and national identity card (NID) or passport number (where submitted for verification purposes).
• Contact data: Mobile phone number, email address, and residential address (including city and postal area within Bangladesh, such as Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or other divisions).
• Account data: Username, password (stored in irreversibly hashed form — never in plain text), security questions and answers, and account preferences.
• Financial data: Mobile banking account identifiers (bKash, Nagad, Rocket, Upay) used for deposits and withdrawals. We do not store full banking credentials or card numbers. Payment processing is handled directly by the relevant payment provider.
• Communication data: Records of your interactions with our live chat support team, email correspondence, and any feedback or complaint submissions.
• Verification documents: Where identity verification is required, copies of your NID, passport, or other government-issued documents submitted to confirm your identity and age (18+).

Information collected automatically:

• Technical data: IP address, browser type and version, device type (mobile or desktop), operating system, and screen resolution.
• Usage data: Pages visited on the Platform, time and date of visits, session duration, games played, bet history, transaction records, and navigation paths through the site.
• Location data: Approximate geographic location derived from your IP address. We do not collect GPS-level location data unless you explicitly grant permission via a browser prompt.
• Cookie and tracking data: Information gathered via cookies, pixel tags, web beacons, and similar technologies as described in Section 4 of this policy.

2 How We Use Your Data

tk7779 processes your personal data only for clearly defined and legitimate purposes. The table below sets out the primary purposes for which your data is used and the legal basis that justifies each use.

Where we rely on your consent as the legal basis for processing — such as sending promotional emails or SMS notifications about bonuses, seasonal offers, and BPL or IPL betting promotions — you may withdraw that consent at any time by contacting our support team or updating your communication preferences in your account settings. Withdrawal of consent does not affect the lawfulness of any processing that occurred prior to the withdrawal.

tk7779 does not use your personal data to make fully automated decisions that produce legal or similarly significant effects without human review. Responsible gaming alerts and fraud flags are generated algorithmically but are reviewed by a trained member of the tk7779 team before any action is taken on your account.

3 Data Sharing & Disclosure

tk7779 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We share data only in the limited circumstances described below, and only to the extent necessary for the specified purpose.

• Payment processing partners: When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, SureCash, Dutch-Bangla Bank, BRAC Bank, or City Bank, the relevant payment provider receives the transaction data required to process your instruction. Each provider operates under its own privacy policy and is independently responsible for the data it receives.
• Game content providers: Third-party game studios (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) may receive a pseudonymous player identifier and session token in order to deliver their games within the tk7779 platform. These providers do not receive your full name, contact details, or payment information.
• Identity verification services: Where an independent document verification service is used to confirm your NID or passport details, only the information directly relevant to verification is shared. These providers are bound by strict data handling agreements with tk7779.
• Legal and regulatory authorities: tk7779 may disclose personal data to law enforcement agencies, financial intelligence units, or other competent authorities where required by applicable law, where disclosure is necessary to prevent fraud or money laundering, or where we receive a lawful request for information.
• Business continuity and corporate transactions: In the unlikely event of a merger, acquisition, or restructuring of the tk7779 business, player data may be transferred to the successor entity. You will be notified of any such transfer and given the opportunity to request account closure before the transfer takes effect.
• Analytics and infrastructure providers: We use trusted third-party providers for cloud hosting, server infrastructure, and anonymised platform analytics. These providers process data strictly as data processors acting on tk7779's documented instructions and are contractually prohibited from using your data for their own purposes.

4 Cookies & Tracking

tk7779 uses cookies and similar technologies (such as local storage and session tokens) to operate the Platform, remember your preferences, maintain your login session, and analyse usage patterns so we can continuously improve the player experience.

Types of cookies we use:

tk7779 does not use third-party advertising cookies or behavioural profiling cookies to serve targeted advertisements on external websites. Any analytics tools we employ are configured to anonymise IP addresses and are prohibited from cross-site tracking.

You can manage or delete cookies through your browser settings at any time. Please be aware that disabling essential cookies will prevent certain features of the Platform from functioning correctly — including the ability to remain logged in during a gaming session.

5 Data Retention

tk7779 retains your personal data for as long as your account is active and for a defined period following account closure. Retention periods are determined by the purpose for which the data was collected and by applicable legal obligations, particularly those relating to anti-money-laundering record-keeping and financial transaction audit trails.

• Active account data (identity, contact, account preferences): Retained for the full duration of your account and for 5 years following permanent account closure.
• Financial transaction records (deposit and withdrawal history, bet records): Retained for 7 years following the date of each transaction, in line with standard financial record-keeping requirements.
• Identity verification documents (NID, passport copies): Retained for 5 years following account closure or the date of last verification, whichever is later.
• Customer support records (live chat logs, email correspondence): Retained for 3 years from the date of each interaction.
• Cookie and analytics data: Aggregated or anonymised data may be retained indefinitely; data linked to an individual player session is deleted within 24 months.
• Self-exclusion records: Retained indefinitely to prevent re-registration by players who have requested permanent self-exclusion.

When the applicable retention period expires, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual. Deletion processes are logged internally for audit purposes.

6 Your Privacy Rights

As a registered player on the tk7779 platform, you have the following rights with respect to your personal data. To exercise any of these rights, contact our support team via live chat or by email at [email protected]. We will respond to all verifiable requests within a reasonable timeframe, typically within 30 days.

• Right of access: You may request a copy of all personal data we hold about you, along with information about how it is being used and with whom it has been shared.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected. For name and date-of-birth corrections, additional identity documentation may be required.
• Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to our legal obligations to retain certain financial and identity records as described in Section 5.
• Right to restrict processing: You may request that we temporarily suspend the processing of your data while a rectification or objection request is being assessed.
• Right to data portability: You may request a copy of your account data in a structured, machine-readable format for transfer to another service provider, where technically feasible.
• Right to object: You may object at any time to the processing of your data for marketing communications. You may also object to processing based on legitimate interest, though tk7779 may be required to continue processing for legal or contractual reasons.
• Right to withdraw consent: Where processing is based on your consent (for example, receiving promotional SMS about Eid bonuses or BPL betting offers), you may withdraw that consent at any time without affecting prior lawful processing.

7 Data Security

tk7779 implements a layered approach to data security, combining technical controls, organisational procedures, and access management policies to protect your personal data against unauthorised access, disclosure, alteration, or destruction.

• Encryption in transit: All data transmitted between your device and the tk7779 platform is encrypted using 256-bit SSL/TLS. This applies to account login, game play sessions, deposit flows, and live chat interactions.
• Encryption at rest: Sensitive personal data stored on tk7779 servers — including identity records and financial transaction logs — is encrypted at rest using industry-standard symmetric encryption.
• Password hashing: Player passwords are never stored in plain text. All passwords are processed through a strong one-way cryptographic hash function with per-account salting before storage.
• Access controls: Access to player personal data is restricted on a strict need-to-know basis. Only authorised tk7779 personnel whose job function requires access to specific data categories are permitted to view it. All internal data access is logged and periodically audited.
• OTP and two-factor authentication: One-time password (OTP) verification is available for account logins from new devices and for withdrawal requests above defined thresholds.
• Intrusion detection and monitoring: tk7779's infrastructure is monitored continuously for anomalous activity, brute-force login attempts, and other security events. Automated alerts trigger immediate review by our security team.
• Data breach response: In the event of a confirmed data breach that is likely to result in risk to affected players, tk7779 will notify affected individuals via their registered contact details without undue delay, along with details of the nature of the breach, the data affected, and the steps being taken to address it.

While tk7779 applies robust security measures, no online platform can guarantee absolute security against all possible threats. Players are strongly encouraged to use a unique, strong password for their tk7779 account and to keep their mobile banking credentials and account login details confidential at all times.

8 Policy Updates & Contact

tk7779 reviews this Privacy Policy periodically and may update it to reflect changes in our data practices, changes in applicable law, or improvements to the Platform. When material changes are made, we will notify registered players by displaying a prominent notice on the Platform and, where the change is significant, by sending a notification to your registered email address or mobile number.

The "Last updated" date shown at the top of this page indicates when the most recent revision was made. We encourage you to review this policy whenever you visit the Platform, particularly before providing any new personal information.

Your continued use of the tk7779 platform following notification of a policy update constitutes your acknowledgement of the revised Privacy Policy. If you do not agree with any material change to this policy, you should contact our support team to discuss your options, including account closure.

If you are dissatisfied with our response to a privacy complaint after contacting us directly, you may have the right to escalate your complaint to a relevant supervisory authority under applicable data protection law. Our support team can provide further guidance on applicable escalation routes upon request.